This was our first visit to the office and it was a GREAT! Dr. Forbes is fantastic at explaining the current situation, what your options are, his experiences and recommendations. All in a way you can easily understand and by involving you in the process. I even put on a glove to feel the inside of my daughters gum/bone area. He is very knowledgable and has wonderful supportive visual aids for you to see what your discussing. He was also very good at including my kids in the discussion and education. His support staff was very friendly and caring. I highly recommend this office.