Completely phenomenal! All around this group is an A+++. When you walk in anywhere with three boys (16 to 8!) you are on eggshells. They handled them with ease, were very patient, understanding and took the time to explain everything (especially to the 8 year old!). The oldest is “special needs” and they treated him with kid-gloves and the utmost respect. Not a bad word to say during our first visit here…hoping to get my boys back (soon!).